All items are shipped via USPS or Fed-Ex. Insurance is available when shipping USPS if requested (please call or email). We ship all items the same day if purchased and paid for by 1pm M-F. If not within this time frame your item will ship the very next business day. All shipping information is posted to the transaction in Paypal. Please check your Paypal account for updates. Emails are sent automatically when item is shipped. We stock all the parts we sell but occasionally we do sell out do to our high volume of sales and a delay may occur but rest assured you will be contacted immediately if this is the case. There are no returns on electronic parts or components. All items are brand new and come with manufacturer warranties. If your part arrives DOA we can assist you in getting a warranty replacement immediately (this is a quick and easy process with all our manufacturers). All other items may be returned within 7 business days and are subject to a 20% restocking fee. Shipping and handling is the responsibility of the buyer and is never refundable. If you are unsure whether an item is the correct part you need we encourage you to contact us prior to purchasing. Any errors in shipping are completely covered by us including any return shipping.